Loyalty Program – Imaginary Authors

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Loyalty library

WELCOME TO OUR LOYALTY LIBRARYEach floor opens more doors

Building a bookshelf of fragrances to match your every mood is not cheap. This is a place for the adventurous among you who know that a signature scent only gets you so far. As a reward for exploring, the deeper you dive into the world of Imaginary Authors, the more affordable our products become and the more access you'll have to exclusive perks.

Point systems are confusing. Here, you'll earn $1 for every $10 spent. Buy one full-sized bottle and you'll immediately have $11.50 to use toward your next purchase.

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How It Works

Earn Store Credit

Earn $1 for every $10 spent and gain access to exclusive perks as you make your way up to the top floor.

Reap the Rewards

Use your credits to add more amazing fragrances to your bookshelf

Ways to earn

Earn While You Shop

Earning store credit has never been this easy.

Place an order

Earn cash back for every $1 spent

Celebrate a birthday

$7 Credits

Wayfinding

5TH FLOOR

WELCOME TO THE IMAGINATI!! An inner-sanctum where behind-the-scenes intel is shared, creative ideas are exchanged, and exclusive access to products in development is granted. Membership includes quarterly newsletter, live video gathering, and a whopping $200 birthday gift.

4TH FLOOR

$92 birthday gift, free tote bag (w/purchase), access to Fourth Floor Exclusive Fragrance.

3RD FLOOR

$46 birthday gift, access to the Rare Book Room, select pre-launch access, deep discount surprise offers, 20% off seasonal sales.

2ND FLOOR

$38 birthday gift, free shipping, select pre-launch access, 15% off seasonal sales, ½ price body oils.

1ST FLOOR

$12 birthday gift, select pre-launch access, 10% off seasonal sales, ½ price soap trios.

THE MORE YOU EXPLORE

THE MORE YOU YOU'LL UNCOVER

Make your way through the library and discover unparalleled perks.

Tier perks	MemberFree to Join	First FloorSpend $40	Second FloorSpend $115	Third FloorSpend $250	Fourth FloorSpend $350	Top FloorSpend $1000+

Credits on Purchases	✓	✓	✓	✓	✓	✓
Birthday Reward	$7	$12	$38	$46	$92	$200
Rare Book Room Access				✓	✓	✓
Seasonal Discount		10%	15%	20%	20%	20%
1/2 Price Soap Trios		✓	✓	✓	✓	✓
1/2 Price Body Oil			✓	✓	✓	✓
Free Tote Bag				✓	✓	✓
4th Floor Fragrance					✓	✓
Imaginati Member						✓

Got questions?

My credits have disappeared

If you previously tried to redeem your credits and now they have disappeared, they have not. To redeem them, go to checkout with your product(s) and click the dropdown titled 'select a reward'. Your discount code will be here.

Please note, you can only redeem one coupon code at a time. To avoid splitting your credits into multiple discounts, only redeem your credits when you are ready to checkout with your products.

How do I join the loyalty program?

Simply sign up to create your account and start earning rewards!

How can I earn points?

Earn points by signing up, making purchases, and more! Check out the “Ways to Earn” section for details.

How do I redeem my points?

Where can I see my points balance?

First, log in to your account! Your points balance will be highlighted in a box on the top of the page. You can also navigate to your dedicated rewards page to view your points balance.

Do my points expire?

Points will expire after one year if there isn't any account activity.

Do my rewards expire?

Rewards will not expire after the rewards are activated in the account

What happens to my points if I return a purchase?

If you return a purchase, the points you earned for that purchase will be deducted from your account.

When do I get my birthday gift?

On your birthday! The only instance in which birthday points will be delayed is if your birthday is within 30 days from the day you entered it. This is for fraud protection, and you will still get your points after approximately 30 days.

I forgot to use my points at Checkout, can I apply them retroactively?

No, unfortunately points cannot be redeemed after a purchase has already been made.

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